Surprised is the least we can say when she received a phone bill of:
€11,721,000,000,000,000You can't read this number? Me neither but is is about 11.721 quadrillion euros or approximately 15 quadrillion U.S. dollars with the current exchange rate which is the highest phone bill in the world history, if we compare it:
She tried then to contact the customer service of bouygues telecom and the joke continued as the first employee she reached told her " We are sorry but we cannot do anyhing as the bill was calculated automatically", the second employee she reached told her " You can pay in several instalments if you want...".
After few days the company finally recognized its mistake and corrected the bill which was in fact of 117.21 euros ($150), Bouygues Telecom told her that they will pay the bill and that they were sorry about the mistake.